Thunderbird Support
Drill-down dashboard prototype — generated from june_desktop_priorities.md. Brand: thunderbird.net + Bolt (light). Data: June 2026 2026.

Desktop Forum · Community Signal

Recommended Priorities

Three themes drawn from 206 June SUMO questions, ranked by volume. Each theme expands into its provider distribution and the real user questions behind it. Headline theme totals are the load-bearing number; sub-theme counts are illustrative.

3 priority themes 206 questions June 2026
Priority themes by volume
questions per theme
Authentication / OAuth fragility
122
16.3%
Provider distribution
gmail15
outlook8
google7
yahoo7
charter4
comcast4
spectrum2
icloud2
microsoft1
orange1
gmx1
t-online1
OAuth / Google · 24
Microsoft / Outlook (incl. 2FA) · 13
New computer / reinstall auth · 10
Yahoo / AOL · 9
After password change · 7
Certificate errors · 5
Connection / server reset · 4
Repeated password prompts · 4
New Account Setup Hub · 2
Primary Password · 1
After Thunderbird update · 1
Other / unclassified · 57
Update regressions
51
6.8%
Specific version called out · 14
Folder display / disappearance · 6
UI / layout change · 5
Send/Receive broke after update · 3
Other / unclassified · 26
Data loss / folder integrity
33
4.4%
Emails missing / disappeared · 24
Recovery / undelete asks · 10
Expunge / accidental delete · 7
Profile loss / migration loss · 7
Folders / subfolders disappeared · 5
Other / unclassified · 4
Themes derived from title patterns in the June SUMO question set; questions can appear under more than one theme. Headline theme totals are load-bearing; sub-theme counts are illustrative. Generated from june_desktop_priorities.md.